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Agent view and admin screen shots

 

Improve Agent Productivity - By dynamically detecting when a live contact has been reached, predictive dialer's ensure
that representatives don't waste time with busy signals, voicemail messages, or incorrect numbers.

Boost Call Volumes - Companies can reach out to more people in a shorter period of time, by calling numbers in
succession from a database, and dialing multiple numbers for each contact.

Increase Interaction Effectiveness - Agents have the ability to initiate three-way conference calls, or transfer calls to
other representatives (such as closers or product specialists).

Ensure Customer Satisfaction - Avoid the risk of annoying or offending existing or potential clients by restricting dialing
based on day, time zone, or other variables, and allowing agents to schedule call-backs at a time that is more convenient for
the customer.

Improve Campaign Tracking Accuracy - Representatives have the ability to mark the outcome of each interaction
(i.e. hung up, sale, not interested, etc.).

 

 

 

 


Freevoice Predictive Dialers
 

 

 
 
 
The Freevoice Dialer automatically adjusts outbound call ratios to deliver more live answered calls to your agents.
Onsite Dialer Servers
Onsite Servers provide hands on control and your choice of phone service carriers through PRI, T1 or SIP
 Starting at: $1,995  purchase

Cloud Dialer Systems
Cloud systems provide the power and function of an onsite dialer without the purchase cost of outbound call center equipment.
100 Line Dialer: $99  a month
 

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